Michael Palmer , Pleasanton - 5 / 5My Hot Springs hot tub has been fantastic. I purchased it from Creative Energy about 16 years ago and have had no problems.(Unlike my previous hot tub which was a nightmare!!) It cost a bit more than competing brands at the time but the performance and reliability have been well worth it. I maintain the tub myself and purchase all the chemicals from Creative Energy. They are very friendly and provide great advice. Highly recommend them.