Bay Area Customer , San Rafael - 5 / 5We inherited a Hot Spring tub from my wife’s parents, it’s about 13 years old. They ended up buying a new one from these folks. As part of the package, they moved the old hot tub to our home, and then sent out a technician to do a test and see if it was working properly. Then a guy from the store came out and showed us how to properly take care of the tub and how to keep proper maintenance. I would recommend this to anyone..