Ally W , San Fransisco - 5 / 5my first impression of this business is very well decorated and very welcoming inside the showroom. I really like that they have 2 or 3 different tubs in the private rooms for customer to try if they want. There are nice selections there, and the Sales Manager, John, was very knowledgeable and helpful with any info I need. He was not pushy like any other sales people and he didn’t try to sell me the most expensive item, but try to understand my need and budget. He explained really well and made me feel very confident with Hot Spring products, he even came to the house for demo after I bought the spa. I personally love Vanguard, it has multiple jets for my sore back and my ankles with a reasonable price. I have a very positive experience overall, great service and products, I would definitely pick Hot Spring spa over any other brands, and not only that, I would definitely recommending anyone to speak to John in Creative Energy. You will enjoy the spa and service as much as I do.